Get instant answers, submit tickets, chat with our team, or explore our knowledge base. We're here to make your SimpleCleanz experience seamless.
Choose the support channel that works best for you
Get instant answers from our support team in real-time
Detailed support for complex issues with ticket tracking
Browse articles, guides, and tutorials for self-service help
Quick access to the most commonly asked questions
How to book, reschedule, or cancel appointments
12 articles →Payment methods, invoices, and refunds
15 articles →Standard vs Elite, plan changes, upgrades
10 articles →Login, profile updates, security settings
8 articles →What's included, add-ons, special requests
18 articles →Background checks, insurance, protocols
9 articles →Get instant answers to common questions
Still have questions?
View All FAQsFor complex issues or detailed questions, submit a support ticket and our team will respond within 4 hours with a personalized solution.
Every ticket is tracked with a unique ID and prioritized based on urgency
Get updates via email as our team works on your issue
Access all your past tickets and solutions in your dashboard
Manage your account and services instantly with our online tools
View history, manage bookings, update preferences
Access DashboardBook, reschedule, or add extra cleanings
Go to SchedulerChange payment method or billing info
Manage PaymentAdd services, upgrade plan, buy vouchers
View UpgradesHelpful guides, videos, and documentation to get the most from SimpleCleanz
Watch step-by-step video guides on booking, managing preferences, and using our dashboard.
Comprehensive written guides with screenshots for all SimpleCleanz features and services.
Expert cleaning tips, home maintenance advice, and SimpleCleanz updates from our blog.
Manage your cleanings on the go with our mobile app. Book services, track technicians in real-time, and get instant notifications.
Our support team is available 24/7 to assist you. Choose your preferred contact method and we'll get back to you right away.
Average wait: 1-2 min
Support Available: Monday - Sunday, 24/7 | Average Response Time: Under 2 Minutes